Bibliographic Metadata

Title
Customer Experience Management in Contact Center / Alkan Aksu
AuthorAksu, Alkan
Thesis advisorDolecek, Alfred
PublishedWien, 20.11.2016
DescriptionVIII, 119 Seiten : Illustrationen
Institutional NoteFachhochschule des BFI Wien, Masterarbeit, 2016
LanguageGerman
Document typeMaster Thesis
URNurn:nbn:at:at-fhbfiw:1-1623 Persistent Identifier (URN)
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